Why does the login to additional FTP account fail?

If you have created additional FTP accounts and experience any login problems, please double check if your username is correct. For example, if your username is u334914894 and you created new FTP account "alex", your FTP username will NOT be alex, it will be "u334914894.alex" instead.

How to access cPanel?

You can access cPanel by logging into your profile at  https://ultahost.com/.