Do your servers have DDoS protection?

Yes. Our servers for shared hosting packages use advanced hardware firewalls to make sure customer accounts are safe and protected from all possible risks.

Do your servers support audio/video streaming?

Our servers support audio and video streaming, however, you will need to configure everything yourself because we do not offer help installing and configuring streaming scripts. Please note that ShoutCast, Flash Media Server and similar scripts are not supported on shared hosting servers, you would need a VPS hosting that can be found here - https://ultahost.com/vps-hosting

How many cron jobs can I setup?

We do allow an unlimited count of crons to be setup on our servers! You can configure it by going to your Control Panel -> Cron Jobs.

Is PHP SOAP Enabled?

PHP SOAP function is fully supported on our servers.

Is Red5 server supported?

We do not support Red5 on our shared services. However, Red5 can be installed on our VPS services: https://ultahost.com/vps-hosting

Is dl() function enabled?

We can not enable this function or enable this loader on our servers for security reasons.

What perl version do you use?

Our shared servers do not support perl/CGI at the moment. However, you can use perl if you get one of our VPS packages!

How many rewards can I get?

You are able to get an unlimited number of rewards. For example, if you have 10 active referrals you can get 2 x 5$ payment or you can wait and collect more referrals for a free domain name.

What languages do your support team speak?

Our support team is versed in Russian,  Turkish, Arabic,  Georgian, and English languages. Keep in mind that on some of the resellers, for example, ultahost.com - support is provided only in English.

Do you accept customers from all countries?

We do accept customers from all countries in the world! However, to prevent abuse, some countries may be put in high-risk list and registrations may be checked manually :).

How many customers do you have?

We currently have several thousand users and counting! Isn't it awesome?! You can learn more about ultaHost at https://ultahost.com/.

Where are your servers located?

We have servers located in the USA, Asia, and Europe (Nederland, Germany ) to ensure maximum speed and data security for you. All of those servers are connected to a 1000 Mbps connection lines that ensure maximum performance as well as stability.

Can I host affiliate based websites here?

You can host affiliate based websites (with affiliate links, banners, etc.) without any problems here!

When will you claim my PayPal payment?

We are unable to claim manually sent payments. You need to pay us via our website so that we could accept your payment.

Can you tell me your VPS plan price ?

Our various VPS plans, which include VPS Basic, VPS Business, VPS Professional, and VPS Enterprise can be found at https://ultahost.com/vps-hosting. 

Are there any long term contracts?

Our offer is absolutely risk-free. Unlike most companies, you don't need to pay for 12 months (or sometimes even more) just to even try the service. For example, you can choose to be billed every 3 months and even cancel your subscription at any time. The longest available Billing Cycle is 48 months. With absolutely any package purchase, we include a 30-day money-back ...

How do I find my current IP address?

OVERVIEW Every device connected to the public Internet is assigned a unique number known as an Internet Protocol (IP) address. IP addresses consist of four sets of numbers separated by periods, e.g. 127.0.0.1. Knowing the current IP Address of your home computer can be helpful when troubleshooting an issue. This is a common request of our Technical Support Department when ...

How to Set Up Private Nameservers

Private nameservers are your own DNS nameservers. They use your domain – such as ns1.yourdomainname.com and ns2.yourdomainname.com – instead of the name of your web hosting company. The most common situation where private nameservers are used is by resellers who are trying to establish their own brand. Private nameservers not only look professional, they make the process of ...

How to access cPanel?

You can access cPanel by logging into your profile at  https://ultahost.com/. 

Why am I receiving so many emails about my domain renewal?

Registrars sending renewal reminders and expiry notifications to the Registrant are compulsory. These emails are usually sent within a month and 7 days before your Domain Name expires and in the moment of expiration respectively. These are the official rules for user notification, which are enforced by The Internet Corporation for Assigned Names and Number (ICANN), so we must abide by ...