Do your servers have DDoS protection?

Yes. Our servers for shared hosting packages use advanced hardware firewalls to make sure customer accounts are safe and protected from all possible risks.

Do your servers support audio/video streaming?

Our servers support audio and video streaming, however, you will need to configure everything yourself because we do not offer help installing and configuring streaming scripts. Please note that ShoutCast, Flash Media Server and similar scripts are not supported on shared hosting servers, you would need a VPS hosting that can be found here - https://ultahost.com/vps-hosting

How many cron jobs can I setup?

We do allow an unlimited count of crons to be setup on our servers! You can configure it by going to your Control Panel -> Cron Jobs.

Is PHP SOAP Enabled?

PHP SOAP function is fully supported on our servers.

Is Red5 server supported?

We do not support Red5 on our shared services. However, Red5 can be installed on our VPS services: https://ultahost.com/vps-hosting

Is dl() function enabled?

We can not enable this function or enable this loader on our servers for security reasons.

What MySQL storage engines are supported on your servers?

Our servers support InnoDB and myisam MySQL storage engines.

What perl version do you use?

Our shared servers do not support perl/CGI at the moment. However, you can use perl if you get one of our VPS packages!

Do you support GCC compiler?

GCC compilers are not supported on Ultahost.com our servers. You can still install it on our VPS packages: https://ultahost.com/vps-hosting

How can I change the php.ini file?

Access to the php.ini file is not allowed for Shared Hosting customers here. However, most PHP values and settings can be used by using the .htaccess file with the help of php_flag.

How can I modify the PHP timezone setting for my website?

Your server's Global time configuration cannot be changed, but you can use the PHP function date_default_timezone_set to set the timezone for your website. Here's an example code that sets and checks the currently set timezone: <?php date_default_timezone_set("Asia/Bangkok"); echo date_default_timezone_get(); ?> A list of available PHP timezones can be ...

How to parse PHP in HTML files?

If you want to make all of your website's .html pages to run as .php files instead (parsing PHP in HTML files), all you need to do is add the following line to your .htaccess file: AddHandler application/x-httpd-lsphp .htm .html IMPORTANT: Make sure to make backups of your original .htaccess file, as making changes to this file can disrupt ...

How to turn off PHP error reporting?

To turn off PHP error reporting you can use the following snippet in your PHP script: error_reporting(0); Just remember to call this before any other PHP directive. Alternatively, you can add this line to your .htaccess file (it is located in your public_html folder) to suppress any php error messages: php_flag display_errors off

I get 'Invalid argument supplied' message

If you see error message 'invalid argument supplied' or similar error message in your script, it means there is a problem with your script coding (it's not related to hosting servers). You can find a solution here: http://www.google.com/search?q=PHP+Invalid+argument+supplied

I get 'unexpected T_STRING' error

You may get this error because all .html files are parsed as PHP here. So, if your .html file contains "<?" or "?>" tags/text (which shows for file parser that PHP code started), you get this error. This can happen with XML files if they are not using correct content type. If order to fix this error you need ...

Is allow_url_fopen enabled on your servers?

PHP function allow_url_fopen is enabled on all of our Shared Hosting packages. 

PHP Fatal error: Cannot redeclare

If you see error message 'PHP Fatal error: Cannot redeclare function' or similar error message in your script, it means there is a problem with your script code (it tries to declare the same function multiple times).This error says that your function is already defined. This could mean: you have the same function defined in two files you have ...

Parse error: syntax error, unexpected T_PRIVATE

If you get error message 'unexpected T_PRIVATE' or similar error in your script, make sure your script does not use "reserved" variables. For example, $private is "reserved" variable in PHP5, so rename $private to something else and everything should work fine. To learn more see this link: http://www.google.com/search?q=unexpected+T_PRIVATE

What happens after domain names expire

When your domain name expires, you have an opportunity to reclaim that domain name. How long you have, and what it costs to reclaim the domain name, depends on several factors. Here at UltaHost, we give you both a Renewal Grace Period and a Redemption Grace Period (exceptions apply). Here’s the difference: The Renewal Grace Period begins after the ...

List of available Payment Methods

ultahost.com accepts the following payment methods at the moment: PayPal Credit Cards (Visa, Mastercard, and, Maestro, )