HOW DO I INITIATE A SUPPORT CHAT?

You can initiate a support chat at any time when logged into your Account Center.Log into your Account Center. Look to the bottom right corner to find the contact us widget.

What languages do your support team speak?

Our support team is versed in Russian, Turkish, Arabic, Netherlands, and English languages. Keep in mind that on some of the resellers, for example, Ultahost.com - support is provided only in English. 

Do your servers support audio/video streaming?

Our servers support audio and video streaming, however, you will need to configure everything yourself because we do not offer help installing and configuring streaming scripts. Please note that ShoutCast, Flash Media Server and similar scripts are not supported on shared hosting servers, you would need a VPS hosting that can be found here - https://ultahost.com/vps-hosting

Is PHP SOAP Enabled?

PHP SOAP function is fully supported on our servers.

Is Red5 server supported?

We do not support Red5 on our shared services. However, Red5 can be installed on our VPS services: https://ultahost.com/vps-hosting

What languages do your support team speak?

Our support team is versed in Russian,  Turkish, Arabic,  Georgian, and English languages. Keep in mind that on some of the resellers, for example, ultahost.com - support is provided only in English.