You can initiate a support chat at any time when logged into your Account Center.Log into your Account Center. Look to the bottom right corner to find the contact us widget.
Our support team is versed in Russian, Turkish, Arabic, Netherlands, and English languages. Keep in mind that on some of the resellers, for example, Ultahost.com - support is provided only in English.
Our servers support audio and video streaming, however, you will need to configure everything yourself because we do not offer help installing and configuring streaming scripts. Please note that ShoutCast, Flash Media Server and similar scripts are not supported on shared hosting servers, you would need a VPS hosting that can be found here - https://ultahost.com/vps-hosting
PHP SOAP function is fully supported on our servers.
We do not support Red5 on our shared services. However, Red5 can be installed on our VPS services: https://ultahost.com/vps-hosting
Our support team is versed in Russian, Turkish, Arabic, Georgian, and English languages. Keep in mind that on some of the resellers, for example, ultahost.com - support is provided only in English.