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サーバーサポートサービス

Technical support communicates with customers and fulfills their requests from 09:00 to 18:00 local time. If you need to do something at night, for example, when there is less traffic, you must first agree with support agent.
  • 9:00 - 18:00 (Local Time) Tech Support
  • Tech Pilots Free Assistance


Server Support Service Our Basic Plans

If requests for technical support were not used, they are transferred to the next week. We do not manage or control servers which are build on Windows. Cleaning of viruses is discussed separately and is not included in administration tariffs.

$25.00～
Order

What you will do if you order?

  • Continuous software update
  • Basic administration (correct some kind of error, install some software)
  • 4 requests per week
  • Monitoring of work

$50.00～
Order

What you will do if you order?

  • Constant updating of software
  • Basic administration (correcting some kind of error, installing software)
  • 8 requests per week
  • Monitoring of work
  • Consultations
  • Every week an audit Setting up
  • Backups

Business

$100.00～
Order

What you will do if you order?

  • Constant updating of software
  • Basic administration (correcting some kind of error, installing software)
  • 15 requests per week
  • Monitoring of work
  • Consultations
  • Every week an audit
  • Backup configuration
  • Administration of servers with virtualization
  • Priority maintenance
  • Improving server performance
Free-Migration-Services

無料移行サービス

Your website can now be moved for free to UltaHost! You will receive individualized service from our staff. With the least amount of disruption to your website and email services, everything related to your website is flawlessly replicated, reinstalled, and reconfigured on your new server.

Free-Migration-Services

24時間365日サポート

私たちのチームは、技術的な問題を解決するだけでなく、オンラインになるためのあらゆる面でお客様をサポートするための特別な訓練を受けています。いつでもご連絡ください。24時間体制で対応いたします。特別なケアが必要なプロジェクトについては、優先メンテナンスの追加オプションをご利用いただけます。