Domain Where and how can I submit abuse complaints? If you come across a domain name, email address, or IP address involved in illegal or abusive activity, we encourage you to report it for prompt action. For domains registered with us or domains hosted on our platforms, please contact us at [email protected]. Providing relevant details will help us investigate and address the issue efficiently. To investigate reports of illegal or abusive activity effectively, we require concrete evidence supporting your claim. Please provide relevant details such as logs, email headers, screenshots, or any other documentation that substantiates the issue.Below is a list outlining the most common types of abuse we investigate, along with the necessary evidence we require to support our review. Type of Abuse and DescriptionUseful EvidenceNotes and AdviceChild Abuse is adult content depicting minors (someone under 18 years of age).Abusive Domain(s)Abusive URL(s)To report this case to us, send an email with necessary details to [email protected]Copyright/DMCA is the content that is protected by copyright being published online with no authorization rights.An official DMCA Takedown Notice that meets all the DMCA requirements set out in our Copyright and Trademark Policies.To report this case to us, send an email with necessary details to [email protected]Fraud is wrongful deception with the intent to gain a monetary benefit (also known as the scam) or other benefits (i.e. access to personal details).Abusive Domain Name(s)Abusive URL(s)Paid invoices or receiptsScreenshot of the abusive pageEmail with full header and body (in case of email fraud)If you believe you are the victim of an internet crime, or if you are aware of an attempted crime, you can file a complaint through the Internet Crime Complaint Center. You may contact your lawyer(s) or your local authorities in order to get the issue resolved.To report this case to us, send an email with necessary details to [email protected]Phishing is a type of fraud with the intent to acquire sensitive information (usernames, passwords, PINs, credit card or bank account details) using fake websites that are almost identical to legitimate ones.Abusive Domain Name(s)Abusive URL(s)Target of the attack (legitimate website)Country your IP address belongs to (the content may be geo-blocked, so we will try using the corresponding proxy);User-agent (mobile phone, PC) and browser (the content may vary depending on the device and software)If you clicked on a link or opened an attachment from a suspected phishing email, then you should run a virus check on your computer just to be safe.To report this case to us, send an email with necessary details to [email protected] Illegal Pharmacy is a website that sells or distributes medications with no valid prescription, outdated, substituted or counterfeit medications, thus violating the law.Abusive Domain Name(s)Abusive URL(s)Screenshot of the abusive pageTo report this case to us, send an email with necessary details to [email protected]Hacking Activity is networking attacks such as port scanning, brute force, denial of service attacks, etc. with the intent to infect or exploit the victim’s resources, or for other illegal purposes.Abusive Domain Name(s)Abusive URL(s)Abusive IP addressDate and time (including the time zone) of when the abuse took placeFull unmasked log of the attack generated by your firewall (with the source and destination IPs/domains, user-agent, timestamps and time zone)To report this case to us, send an email with necessary details to [email protected], [email protected]Trademark Infringement is the unauthorized use of a trademark or service mark on or in connection with goods and/or services in a manner that is likely to cause confusion, deception, or mistake about the source of the goods and/or services.A formal notice of a trademark complaint that meets all the requirements set out in our Copyright and Trademark Policies.In case of a trademarked domain name, we recommend you to seek resolution through the UDRP or URS. For more information, please visit https://www.icann.org/resources/pages/dispute-resolution-2012-02-25-en. Alternatively, you can pursue the matter in a U.S. court of competent jurisdiction.UDRP/URS disputes are communicated via our dedicated email address: [email protected].To report this case to us, send an email with necessary details to [email protected]Whois Inaccuracy implies inaccurate, outdated or false contact details listed in Whois.Abusive Domain Name(s)Incorrect Contact DetailsA returned email with the headerTo report this case to us, send an email with necessary details to [email protected]Abuse Reports stand for any other inappropriate content, including but not limited to: identity theft, unauthorized redirect/frame/IP pointing, defamation, terrorism propaganda, HYIP, warez, etc.Abusive Domain Name(s)Abusive URL(s)Screenshot of the respective abusive pageTo report this case to us, send an email with necessary details to [email protected] To avoid duplicate complaints, multiple reports about the same issue should be consolidated into a single email thread. If you need to provide additional details or have further questions for our Legal and Abuse Department, please continue the conversation within the same thread. Ensure that the Engagement ID remains in the subject line to help us track your responses efficiently. This approach minimizes cross-referencing and confusion, facilitating clear and timely communication.
