UltaHost Registration Data Policy

Registration Data Policy

 

At UltaHost, we collect and manage certain information when you register a domain name with us. This policy explains, in simple terms, what data we collect, why we collect it, how we verify it, and how we protect your privacy while complying with ICANN requirements.

1. Why We Collect Registration Data

UltaHost collects domain registration data to:
  • Register and manage your domain name
  • Confirm domain ownership
  • Comply with ICANN rules and registry requirements
  • Keep the DNS secure and prevent fraud or abuse
  • Communicate important updates about your domain
We only collect what is necessary to manage your domain responsibly.

2. What Information We Collect

When you register a domain, we require:
  • Full name
  • Organization (if applicable)
  • Address (street, city, region, postal code, country)
  • Email address
  • Phone number
Some TLDs may require additional documents—such as proof of identity or local presence—depending on registry rules. If this applies to your domain, we will let you know.

3. Your Responsibility to Keep Data Accurate

As a domain owner, you must:
  • Provide true and accurate information
  • Update your details whenever they change
  • Respond to verification emails from UltaHost
ICANN rules require us to suspend or cancel domains with inaccurate or unverified data, so accuracy is important.

4. How We Verify Your Information

To protect the DNS and ensure compliance, UltaHost may:
  • Send verification emails
  • Check eligibility for certain TLDs (e.g., country-specific domains)
  • Request documents when required by a registry
  • Perform automated checks to prevent fraud or inaccurate data
We only request additional information when necessary.

5. How Your Data Is Used and Shared

We share registration data only when required for:
  • Registering your domain with the registry
  • ICANN-mandated directory services (RDAP/WHOIS)
  • Data escrow backups required for registrar compliance
  • Legal or security-related requests (following due process)
For your privacy, UltaHost redacts or hides personal data from public RDAP/WHOIS records unless laws or ICANN policies require otherwise.
UltaHost does not sell registration data.

6. How Long We Keep Your Data

We keep registration data for as long as:
  • Your domain is active
  • ICANN requires us to keep records
  • Applicable laws require data retention (varies by region)
After that, data is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:
  • Access your registration data
  • Request corrections
  • Request deletion (where allowed under ICANN rules)
  • Ask for details on how your data is used
We honor these rights in line with laws applicable to UltaHost users in the U.S., EU/EEA, UK, UAE, Turkey, and other regions.

8. How We Protect Your Data

UltaHost uses strong security measures, including:
  • Encryption
  • Access controls
  • Secure storage systems
  • Continuous monitoring
  • Incident response procedures
Only authorised personnel can access registration data.

9. Updates to This Policy

We may update this policy to reflect:
  • ICANN rule changes
  • Legal or regulatory updates
  • Improvements to our practices
Any material changes will be posted on our website.

Need Help or Have Questions?

If you need assistance updating your registration data or have questions about how it is handled, our Support Team is always here to help.